Privacy Policy

Last Updated: September 11, 2025

1. Introduction

Welcome to Caravalla ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personally identifiable information that you voluntarily provide to us when you place an order or contact us. The personal information we collect includes:

  • Email Address: To deliver your vehicle inspection reports and communicate with you about your order.
  • Phone Number: To contact you for urgent updates regarding your order or for customer support purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your transactions and deliver the services you have requested.
  • To communicate with you, including sending confirmations, invoices, and support messages.
  • For Retargeting: We may use your email address or phone number to show you relevant advertisements on third-party platforms (e.g., Google, Facebook). This helps us offer our services to you and others who may be interested.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Deletion

You have the right to request the deletion of your personal data. If you would like to have your email address and phone number removed from our systems, please send a request to support@caravalla.com with the subject line "Data Deletion Request." We will process your request within a reasonable timeframe.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except for the purpose of providing the service (e.g. to payment processors) or for retargeting as described above.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: